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Afternoon Shift (2:30PM-11:00pm) Import Analyst - Buffalo, NY

We believe in a collaborative, in-depth approach from the outset to first understand your current processes and service requirements. Only after this assessment is made can we match your needs with our experience and capabilities to implement appropriate, customized trade solutions that will better facilitate your individual cross-border trade objectives.

Afternoon Shift Import Analyst
Buffalo, NY

To release shipments on behalf of our clients in accordance with client service levels while verifying the integrity of the data presented to ensure compliance.
Responsibilities include but may not be limited to:

Customer Service:

To communicate with our clients in a professional and courteous manner at all times, and responding promptly to client enquiries to ensure corporate standards for Client Service Excellence are met.

Receive, review and process complex import transactions for all modes of
transportation including classification and valuation of goods; Prepare
ISF and return copy to client

Process documents through the established import system, obtaining Customs
release and other government agency releases as warranted; providing
delivery orders if required and track shipment arrival and movement to
ensure final delivery.

Analyze complex problems and develop alternative solutions

Share on call rotation

Primary contact for client questions on all accounts

Review of all documents relating to shipments being processed,
obtaining any missing information from client and document files
accordingly – 90% accuracy required

Participate in process improvement with regards to key accounts to
ensure accuracy and client satisfaction while reducing data entry
involved with entries for that client

Read, analyze and interpret highly complex regulations and procedures
and respond to common inquiries including providing tariff classification
and update client database accordingly

Ability to handle tasks assigned by the manager as backup for vacation/
absenteeism including entry verification, QC process and monitoring alerts
Filing and scanning entries, NAFTA Certificates, client product

Identify goods being imported that have OGA requirements and obtain
missing information to facilitate customs clearance of freight

Submission of DIS documentation and FDA MARCS as required

Flagging problem shipments and communicating to supervisor and team
any issues to ensure seamless hand off; alternatively handling problem
shipments which may have been left from previous shifts

Ability to accurately process 80-100 entries per shift including
multi line OGA/PGA shipments


Prepare and file AES and bill client accordingly

Auditing customs transactions after they have been released by CBP
to ensure accuracy and bill according to clients fee schedule and any
additional fees based on shipment history

Rating and releasing the shipments through the established import system,
obtaining Customs release and other government agency releases as
warranted, including classification and valuation of goods and verifying
data including SPI requirements or other special tariff provisions as
needed and obtain multiple sets of required documentation from both the
client and the Canadian freight forwarder and bill client accordingly


Loading product information in database using Customs Harmonized Codes

Updating notes in entry system to ensure complete information available
to respond to client queries

Proven track record in:

2 years of customs brokerage or import experience, with advanced knowledge
of HTS and CFR19

Strong knowledge of Microsoft Suite
Experience working on Excel is mandatory
SmartBorder experience preferred
CCS Designation preferred

Degree preferred or equivalent work experience
Ability to read, write, speak and listen.
Ability to effectively present information to co-workers and supporters.

This candidate is a key player in our organization and the ability to work within a team environment is a must. Must be able to multi-task.

• Self-directed
• Ownership mindset
• Attention to Detail
• Integrity – Being honest and ethical.
• Adaptability/Flexibility – Being open to change
• Analytical Thinking – Analyzing information and using logic
• Dependability
• Stress Tolerance
• Initiative
• Leadership
• Results oriented
• Judgment and decision making
• Time Management

Salary: A competitive salary and benefits is offered, according to experience and qualifications

Please attach your resume to the email generated. The Subject line contains the position title already for you.
Email: kevin@buckleysearch.com  Email: anna@buckleysearch.com

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Serving Freight, Customs and Logistics Professionals in Canada and the USA.
Tel: (416) 865-0695 Toll-free, North America: 1 (866) 996-9984

Buckley Search Inc. serves the Freight, Customs and Logistics sectors throughout North America. Established in 1990, we provide highly experienced guidance in matters of career transition, industry compensation, and represent opportunities with progressive-minded companies seeking talented people for mutual growth. We are the only recruitment firm in Canada that is accepted as an Associate Member of CIFFA and the CSCB.

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