Air / Ocean Freight Operations Supervisor - Toronto, ON

Our client is an international freight forwarder with a global presence. They are focused on providing superior customer service and value to their customers.


• Supervise air import operations and personnel: assist Manager in operation planning, organization,     control, employee training and evaluations
• Coordinate all aspects of shipment process, including booking, manifest, Bills of Lading and billing.
• Review all shipment documentation to confirm accuracy and perform data input to open file
• Ensure all client special instructions are followed
• Assist other team members as needed to ensure timely completion of work
• Maintain effective relationship with clients and answer general inquiries regarding shipment status
• Tracking status with truckers & ocean and air carriers and keeping clients/agents advised of status
• Follow up on client’s reports
• Perform billing function including preparing client invoice and all required support documents
• Maintain customer profiles


• Experience handling Air and Ocean shipments
• Excellent communication and interpersonal skills (both verbal and written)
• Strong customer service skills
• Must be able to work effectively in a fast-paced team environment.
• Strong organizational skills with the ability to meet tight deadlines
• Excellent attention to detail and time management skills
• Ability to build relationships in person, via phone and by e-mail.
• A minimum of 5 to 7 years in freight forwarding
• Fluently Bilingual in English and Mandarin

Total compensation will include your base salary, comprehensive medical/dental programs, generous paid time off and a retirement savings plan with a company match.

Please attach your resume to the email generated. The Subject line contains the position title already for you.
Email: [email protected]  Email: [email protected]

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Serving Freight, Customs and Logistics Professionals in Canada and the USA.
Tel: (416) 865-0695 Toll-free, North America: 1 (866) 996-9984

Buckley Search Inc. serves the Freight, Customs and Logistics sectors throughout North America. Established in 1990, we provide highly experienced guidance in matters of career transition, industry compensation, and represent opportunities with progressive-minded companies seeking talented people for mutual growth. We are the only recruitment firm in Canada that is accepted as an Associate Member of CIFFA and the CSCB.

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